A long-drain fault: if draining has not completed within the control's allotted time (about eight minutes), the water valves are shut off and a drain error is flashed.…
Reviewed by Liam Porter · Last reviewed August 9, 2026
Written by
Liam Porter Appliance Care EditorPublished September 2, 2026
Content status:
Verified
Error codeF02
ApplianceWashing Machine
Affected model seriesKitchenAid front-load and top-load washers with Whirlpool-family electronic controls (confirm your model)
Quick answer
A long-drain fault: if draining has not completed within the control's allotted time (about eight minutes), the water valves are shut off and a drain error is flashed.…
Model compatibility: KitchenAid reuses codes across series and model years, so F02 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
A long-drain fault: if draining has not completed within the control's allotted time (about eight minutes), the water valves are shut off and a drain error is flashed. "Sud" may appear first, followed by this code if draining still does not complete. If the problem persists after a reset, contact a KitchenAid authorized service agency with your model and serial numbers.
Signs
Symptoms you may notice
A long-drain fault code on the display, sometimes preceded by "Sud"
Standing water in the drum at the end of a cycle
The pump may run continuously without clearing the water
Why it happens
Possible causes
A kinked or clogged drain hose
A clogged drain-pump filter (small items, lint, coins)
A failed or obstructed drain pump
Before you call
Safe checks you can make
These are simple, non-hazardous checks only. If anything is unclear, stop and contact a technician.
Check the drain hose for kinks or blockages
Clean the drain-pump filter of foreign objects if your model has an accessible one
Select Pause/Cancel twice to clear the display, then retry
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Please avoid
What not to attempt
Do not open internal panels or access high-voltage components
Do not bypass door locks, safety switches or interlocks
Get help
When to call a technician
If F02 persists after the safe checks above, contact KitchenAid authorized service with your model and serial numbers.
Seeing this code on your KitchenAid appliance?
Book a specialist visit for a clear estimate and approval before any repair. Independent service — not an official KitchenAid service center.
For the KitchenAid washing machine record covered here, Sud is associated with possible suds lock; the washer starts a suds-removal routine. This wording should be read narrowly: it describes the system or condition t…
For the exact record already present on the KitchenAid site, use the current verified meaning stored with that record. Do not replace it with a meaning taken from another appliance family just because the display look…
We organize KitchenAid repair across ten regional service areas — from the Westside, Valley, and South Bay through North, Central/Coastal, and South Orange County. Open Locations, pick your region, or send your ZIP code if you are unsure which page applies.
No. This site is for independent KitchenAid appliance repair routed through Southern California service areas — not a national dispatch desk covering every U.S. metro.
Request an appointment with your appliance model and symptom. We confirm a visit window, diagnose on site, then give a clear estimate. Approved work only proceeds after you agree.
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